If you have questions or concerns regarding this policy, please contact us at firstname.lastname@example.org.
USE AND DISCLOSURE OF INFORMATION OBTAINED BY THE COMPANY
When your company uses any of the Services, we may collect the following types of information:
Personal And Entity Information You Knowingly Choose To Disclose
When your company registers or signs up for any of the Services, we may ask that you provide us with certain personal or company information, such as your name or company name, email address, phone number and any other personal or preference information.
Information Collected By Us As You Interact With The Services
Using our Software: When you use our Software, the Software may periodically attempt to send information to Metrix Software or its affiliates over the Internet. The information may include the version of the Software, the serial number of the security dongle, the version of the operating system the Software is running on, the version of Java used by the Software, the database connection strings, and which algorithms and features of the Software are being used.
Use and Sharing of Collected Information
We limit the sharing of information with others. We will not share any information we collect with others for any reason unless you have expressly consented to such sharing except:
- we may share the collected information with other Metrix Software affiliates but not outside third parties.
- we may use the information we collect to automatically inform users when a new version of the Software becomes available, to provide better technical support services to customers, and to understand how people use the software so future development efforts can be focused on features being used by customers.
- we may use and/or share the information we collect about your company as permitted or required by law.
Changing or Removing Information
It is important that the information we maintain about you and your company is accurate and complete. If you have reason to believe that we have information about you and your company that is incomplete or inaccurate, please write to us at Metrix Software, 123 – 4th Avenue North, Suite 3, Edmonds, WA 98020, USA or email us at email@example.com so that we can update this information.
Security and Storage of Information
We maintain physical, electronic and procedural safeguards to protect the information we collect about your company in a manner customary for our industry. Access to such information is restricted to individuals who need it in order to provide the Services to your company. Employees who violate these confidentiality requirements are subject to our disciplinary process. Where third parties provide support services, we require them to conform to our privacy standards. Metrix Software will endeavor to keep your personal information secure and prevent unauthorized disclosure. However, Metrix Software cannot promise that your personal information will not be accessed by an unauthorized person (e.g. a hacker) or that unauthorized disclosures will not occur. If Metrix Software provides you with any passwords or other security devices then it is important that you keep these secret and confidential and do not allow them to be used by any other person. You should notify Metrix Software immediately if the security of these devices is breached to prevent the unauthorized disclosure of your personal information. We will store this information in a commercially reasonable secure environment.
Contacting Metrix Software