Metrix Technical Support
Metrix® customers regularly comment on how simple Metrix is to learn and use. Nevertheless, people get stuck, have questions, and in many cases, simply want to learn more. Our support team is eager to help, so reach out and let us know how we can assist.
What’s New in Metrix 2017.3?
EFI_Metrix_2017.3_Whats_New.pdf [11.3 MB]
Log a Case
If you’re a Metrix customer with a valid MSA (Maintenance Service Agreement), call or email us for assistance.
Common files, used to answer common questions
Every once in a while an issue comes up that may affect multiple users – see if any are relevant to your situation
Frequently Asked Questions
NOTE: If you do not have a valid MSA, and would like to purchase an agreement, or renew an expired agreement, please contact your Metrix Reseller, or if your purchase was directly from us, contact our Sales Department. If you have forgotten your MSA username/password, please contact our Technical Support Dept.